Frequently Asked Questions

Sale Items Return Policy

• Are sale Items Refundable?

  All final sale items are eligible for return and refunds within a 14-day period via post. Please email us to inform us of your return, and we will provide you with our office address in Battersea, London, for postal return or drop-off.
  

Shipping & Delivery

• Do You Ship Internationally?

Yes, please find our estimated shipping rates here.

• Do You Offer Free Shipping?

Yes, we’ve currently extended our FREE SHIPPING on UK orders over £50.

• How Much Do You Charge for Shipping?

UK Mainlands
We charge £6.50 for UK orders under £50.

EU Mainlands
For EU orders, shipping starts from £15.
Below is a list of popular shipping destinations in the EU:

• France, Germany, Luxembourg, Netherlands £15

• Belgium, Denmark, Ireland, Italy, Spain £16

• Norway, Switzerland £22

USA Mainlands
Shipping to the USA starts from £25, with an average customer paying about £35 depending on the size and weight of your order.

Please find our shipping rates here.

• How long will it take to despatch my order?

It may take between 5 working days for us to prepare your order for shipping. You will be notified by email once your order has been dispatched.